Astra
Customer Relation Officer (Lampung) null
Bandar Lampung
Opportunity Expired
At TRAC (SERA), your main task as a Customer Relation Officer is to develop customer-related strategies and programs
Opportunity details
Opportunity Type
Graduate Job
Application dates
Minimum requirements
Accepting International Applications
No
Qualifications Accepted
C
Communication
Working rights
Read moreJob Descriptions
- Develop customer-related strategies and programs (customer service, service quality, customer relations, and service culture).
- Perform service recovery for complaints that occur by following up on complaints to the relevant departments and ensuring that they are resolved.
- Customer surveys include distribution forms and data from customers, data analysis, and distribution of survey results to interested parties
- Conduct program socialization and monitoring of the implementation of all customer relationship concepts in branches and the Head Office.
Requirements
- Candidate must possess at least a Diploma Degree from any field with a GPA minimum of 2.75 from 4.00.
- Fresh Graduate or having experience in customer service or related field.
- Good communication skills
- Fluent in English
- Professional look
- Placement in Lampung
Hiring criteria
You should have or be completing the following to apply for this opportunity.
Entry pathway
Degree or Certificate
Minimum Level of Study
Diploma or higher
Minimum Grade
- 2.75 GPA (4 point)
Study Field
C
Communication
Work rights
The opportunity is available to applicants in any of the following categories.
Indonesia
Indonesian Temporary Work Visa
Indonesian Citizen
Indonesian Permanent Resident
Graduate Success Stories
"Program MT ini memungkinkan kita untuk berotasi di berbagai departemen di Astra dan berinteraksi dengan eksekutif senior sehingga kita memiliki eksposur yang luas di berbagai industri"
Delia Dintana
"Selama di Astra, semua orang disini memiliki semangat kerja yang tinggi dan keinginan untuk mencapai yang terbaik. Aku merasakan bahwa adanya rasa semangat untuk terus belajar dan meningkatkan diri"